We provide a range of services to the automotive and other industries, with a primary focus on car and motorcycle Dealerships and OEMs/Distributors. Our services are outlined below and have been separated into two core areas - Consulting and Training (People Development)
Consulting and Business Optimisation Services
An offsite review or your financial and operational data. We will analyse and identify the 4-5 biggest opportunities in your existing business and provide recommendations as to actions you could implement to realise these opportunities.
In depth onsite analysis of the Dealership operations. We help the identify where are the opportunities for the business and actions that would help achieve them. We start by identifying the opportunities, then drive down to the fundamental of people and processes - what is the blockage preventing you from achieving best practice. The Dealership Operational Review will uncover those issues - Are the people not trained appropriately in terms of skills or processes? Is the Dealership measuring the right activity drivers in the business? Do you have the right people in the right places, or the right mix of people? etc
What do the ongoing and anticipated future changes to the business environment mean to your business, e.g., COVID-19, the Internet of Things, customer expectations? What impacts could they have on your business, and more importantly, what actions can the Dealership take to mitigate these or even thrive in the future environment.
What is the customer retention and engagement in your Dealership? We look at these two areas, and identify opportunities for improvement, providing recommendations and an action plan to achieve.
Is your vehicle department achieving the profit and Return On Investment levels it could be. We conduct an in-depth analysis of the used vehicle department and data. You will receive a report highlighting the areas in the used vehicle chain limiting return on investment and profit, and we provide assistance to remove those roadblocks.
We conduct and in-depth analysis of your Dealership structure. Are there areas where the structure is not set correctly to drive the optimal productivity and result. We will highlight the changes that can be made to improve these areas.
Remuneration and commission structures have a large impact on the ultimate result achieved by the Dealership. We will review the relevant roles, compare their incentive schemes to the objectives of the Dealership and recommend any changes we believe will help the Dealership drive better towards it goals.
Training and People Development
Coaching and Mentoring helps to install lasting learning and habits on the relevant individuals. Our coaching and mentoring programs help install change and best practice in a Dealership.
What are the key activity drivers to success in each department. We help participants understand the activities that matter in their department, help them to understand how to measure, and how to focus on these core activities every day.
Our consultants have provided Leadership training for more than 20 years in the industry.
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